Category: Business Transformation

Did you know that Transformation has 3 Rs?

10…9…quick turn off the Wii…8…7…switch to a station with the countdown…6…5…not that one, the one with the ball…4…3…hurry, wake up your mother…2…no problem…beer is fine…1…Happy New Year! That sounds about right…pretty much the same pattern for us over the last couple of years…I think I sometimes miss the old days….dressing up WAITING for a taxi, […]
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Winning isn’t everything…. or is it?

I am sure you have heard this old maxim many times before, probably from your mom, dad or some sage relative. It usually follows a second place finish in a two-person contest. Now please don’t take this the wrong way… there is absolutely nothing to be ashamed of with coming in second place if that […]
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Deja-Vu All Over Again!

As we all know one of my favourite pastimes is watching TV in any language…for proof see last month’s blog. This usually occurs late at night when the wife & kids are asleep however, there is no real rhyme or reason for this other than the fact that it is quiet and I can actually […]
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How Many Languages Do You Speak?

Kali Mera..Ti Kanis? Can you tell where I spent my vacation this summer?  Omorfe elada…Beautiful Greece…I had an amazing time…beaches, cafes…restaurants…(why did I come back again?)…I started off my blog with the extent of my conversational Greek.  For those of you that have never been to Greece, a Greek restaurant or on the Danforth…(for my […]
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How do you GAUGE your organization?

Is it just me or have marketers decided to revert back to the basics to peddle their menagerie of wares relying on messaging tactics that appeal to our most visceral learning abilities. It almost seems like most companies just got lazy. Where has all the creativity gone?…I was watching TV the other day…yes I know […]
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CRM is Magic…revisited

The Merriam – Webster dictionary defines Magic as… ‘The use of means believed to have supernatural power over natural forces’ If we first substitute ‘means’ with ‘strategies, policies and technologies’ then  ‘supernatural power’ with  ‘purchasing influence’ and finally ‘natural forces’ with ‘prospects and customers’ leaving us with the modified definition: ‘The use of strategies, policies […]
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The United ‘ATIONS’ of SNERGY

As a sage lyricist schooled in the ancient teachings of hip-hopcrates once famously said… ‘Guess who’s back, back again…guess who’s back, tell a friend…’ No seriously… tell a friend and they’ll tell some friends and so on and so on… Can you believe that my last blog was in February 2010? That was 20 months […]
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Keep Your Friends Close, Keep your Competition Closer!

Like any other good Canadian, the other day my son and I were sitting down on a Saturday night watching Hockey Night in Canada…I like to think of this as not only critical bonding time but also a fortuitous opportunity for learning.  Anyone who has been a Toronto Maple Leaf fan for as long as I […]
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